TERMS
General Terms & Conditions
You can cancel any session 24 hours before the class starts. Please cancel your sessions online through the Mindbody system. Please note we don’t accept cancellations through emails or phone. Any cancellations outside of the 24 hour period will be non-redeemable and forfeited.
Unfortunately no refunds refunds are offered once you have committed to a class or a package.
We are unable to offer extensions on any expiry dates with no exception.
Health and Safety
Before any sessions you are required to complete and sign a health screening form on your first visit and must disclose any relevant health details.
You must agree to communicate any pain, sharp twinges or strain throughout your session and stop if appropriate.
By attending the studio, you understand exercises given are undertaken at your own risk.
If you have a verruca or similar foot complaint please note you must wear socks.
Age policy. If aged between 12-15 years old a waiver must be signed by a parent/guardian and the parent/guardian also to be present during session. If aged between 16 -17 years old a waiver must be signed by a parent/guardian.
Housekeeping
Pilates Revolution reserves the right to cancel, change or substitute a class due to sickness of the teacher or holidays.
Please arrive on time. No admittance to a class after the session has started.
All sessions are 50 mins.
Please leave phones in the reception area, ideally on silent, and all personal belongings away. No responsibility is taken for items lost, misplaced or stolen whilst on the premises.
Please avoid wearing zips or buttons, sharp jewellery as this can damage the equipment.
Please refrain from bringing chewing gum, food, sugary or fizzy drinks as this can damage equipment.
Feedback and Complaints
Any feedback please email us at: